Rodyr Reach is an AI calling assistant for e-commerce businesses. It confirms orders, verifies cash-on-delivery, coordinates delivery and collects post-sale feedback — and kicks off the return process when needed. Natural speech, every call recorded, GDPR compliant.
Ask Reach, our voice assistant — it’ll explain what we do and show you the part that fits you.
Calls to confirm new orders and verify cash-on-delivery. Fewer ghost orders and pointless return shipments.
Nails down a convenient delivery time with the customer and verifies the address and access details. Fewer failed delivery attempts.
Calls after delivery for satisfaction, collects feedback and starts the return/exchange process if needed.
Natural conversations, tailored to your industry. Here are a few.
Import order and customer details from a spreadsheet or your store admin.
Adjust your brand’s tone and message; pick from ready-made templates.
Rodyr calls, confirms and coordinates. Watch the results in real time.
Yes. Calling the customer to confirm before an order ships noticeably reduces ghost orders and undelivered parcels. Unconfirmed orders get flagged.
You can import your order and customer lists from a spreadsheet or your store admin, and export results back as CSV; integration over the API is also possible.
The assistant calls after the sale, asks about satisfaction and, if there’s an issue, records the return/exchange request as structured data. Your team sees and processes the request from the dashboard.
Yes. Explicit consent records, call recordings and data deletion requests are built into the system. Your data stays under your control and can be deleted whenever you want.
In a 15-minute demo we’ll set up an assistant tailored to your store. Have it call your own number and listen in.
Get a free demo